[ FAQ ]

Frequently Asked Questions.

Everything you need to know about AI Hub, our products, and the way we work. Cannot find your answer? Get in touch →


[ GENERAL ]

General Questions.

AI Hub is a specialized brand of Angeora Solutions, focused on delivering advanced AI driven products and services. Our offerings include AI Sites for AI powered business websites and 360Commerce for omnichannel retail. We also operate Dev Studio for custom software builds and Growth Studio for digital marketing.
AI Hub is designed for businesses of all sizes, from independent restaurants and salons to retail chains and professional services. No technical background is required to work with us. If you can describe your business, our team can help you plan, build, and grow online.
AI Sites, Dev Studio, and Growth Studio are available to clients globally. Angeora Solutions already serves clients across Sri Lanka, the United States, the United Kingdom, Australia, the United Arab Emirates, and the Maldives. 360Commerce is initially built for the Sri Lankan market, with international expansion planned.
AI Hub is built and operated by Angeora Solutions, a global technology company officially registered in Sri Lanka and the United States. Operating since 2018, the company has delivered 150 plus projects for 100 plus clients across 7 plus countries. The team includes senior engineers, product designers, QA specialists, and project managers.
The fastest way is our contact page, where you can submit an enquiry or find our hotline and email details. You can also reach the parent company at angeorasolutions.com.
[ AI SITES ]

AI Sites.

A basic package site (1 page) is delivered within 5 business days. A standard package site (5 pages) is delivered within 10 business days. A premium package site (5 pages) is delivered within 15 - 20 business days.
Every AI Site is built and optimized for high performance. Unless there is a network issue or a slow internet connection on the visitor's end, pages typically load within 2 to 3 seconds.
We guarantee an uptime of 99.9% and provide unlimited bandwidth. There is also no storage limit on website files, so your business can grow without restriction.
You can bring an existing domain or we can help you register a new one. Domain registration is billed separately and DNS configuration is handled by our team at no additional charge.
Domain email is not included with AI Sites hosting since this runs on a cloud web server. We can arrange standard domain mailboxes through cPanel or set up professional mail via Microsoft 365 or Google Workspace. Please contact us for pricing.
No CMS is bundled by default. A separate CMS can be integrated on request, please contact us for pricing. Alternatively, we manage content updates for you at a low annual fee as outlined in the pricing section, and the first year is free.
Yes. We provide free content creation for your website. Suitable images are sourced from premium stock platforms.
The client owns the full website, media, and source files. Upon request, we also provide the complete source code to the client at no additional cost.
We operate a complete website backup solution as part of our managed cloud environment. In the event of a security incident, a full backup is restored promptly with minimal disruption to your business.
A dedicated account manager is assigned to your project. Update requests are typically completed within two working days, and minor content updates are carried out free of charge.
[ 360COMMERCE ]

360Commerce.

Yes. You can start with just the POS, just a webstore, or just the mobile app, whichever suits your business today. When you are ready to expand, additional channels can be added on top of the same platform and share the same inventory, customers, and reporting. You only pay setup for the channels you take on.
Yes, if that is what you need. 360Commerce can replace your existing POS as a standalone deployment, and a webstore or mobile app can be added later on the same integrated system and shared inventory.
Most single channel deployments go live within 2 to 3 weeks of onboarding. Multi channel setups take longer, depending on the scope of customization and any additional features requested. A clear timeline is confirmed with you once the project scope is finalized.
Hardware such as tablets, POS terminals, receipt printers, cash drawers, and barcode scanners is sourced by the client. Since 360Commerce is fully cloud hosted, the platform can be accessed from virtually any internet connected device, so you are free to use the hardware you already have or procure what suits your store.
Yes. Multi location support is a core capability of the platform. Each branch has its own stock, staff access, and reporting, with full central visibility from a single dashboard. It is ideal for retail chains and franchise operations.
360Commerce can integrate with all major payment gateway providers, including leading local banks and other licensed processors, to accept Visa, Mastercard, and other card payments. Bank transfers and cash on delivery are also supported. Settlements go directly into your merchant account.
You can bring an existing domain or we can help you register a new one. Domain registration is billed separately, and DNS configuration is handled by our team at no additional charge. Cloud hosting for your webstore and platform backend is included in the subscription, so there is no separate hosting bill.
Security is applied at every layer. The application uses SSL encryption for all traffic, tokenized sessions, and hashed passwords, with sensitive fields encrypted at rest. Server level protections include firewalls, intrusion monitoring, and regular security patching. Role based staff access limits internal exposure, and automated daily backups allow a full restore with minimal disruption. Payment data is processed through certified gateways and is never stored on our servers.
Yes. Your product catalogue, customer records, orders, and sales data belong entirely to you at all times. Standard exports can be downloaded as spreadsheets from the dashboard whenever needed, so you always have full access to your business information.
A dedicated account manager is assigned to your store, and technical support is available for platform issues. Any additional features, further updates, or custom module development requested after launch are scoped and billed separately.
[ DEV STUDIO ]

Dev Studio.

Every project is scoped and quoted individually. We provide pricing after a discovery session where we understand your business requirements, scope, and goals. Once that is clear, you receive a fixed price quote with no surprises during the build.
A simple web app typically takes 6 to 10 weeks. A mobile app takes 8 to 16 weeks. Large enterprise platforms run 3 to 6 months. We provide a detailed timeline in the proposal and hold to it.
Yes. We have successfully delivered projects across the United Kingdom, United States, Australia, United Arab Emirates, Maldives, and Sri Lanka. We are comfortable working across time zones and handle international invoicing and contracts without issue.
Yes. Every project includes full UI and UX design, wireframes, and interactive prototypes that are reviewed and signed off before development begins.
Yes. We can write your content and source imagery from premium stock platforms, or build against content and brand assets you already have.
You do. On final payment, full ownership of the codebase, assets, and all project files transfers to you, along with complete documentation and a handover session.
Security is applied at every layer. Applications use SSL encryption for all traffic, tokenized sessions, and hashed passwords, with sensitive fields encrypted at rest. Server level protections include firewalls, intrusion monitoring, and regular security patching. Automated daily backups allow a full restore with minimal disruption, and payment data is processed through certified gateways.
Hosting is available as an optional managed service billed separately, or you can host the application on your own infrastructure. You can bring an existing domain or we can help you register a new one. Domain registration is billed separately and DNS configuration is handled by our team at no additional charge.
Yes. We offer separate support and maintenance packages covering bug fixes, updates, feature additions, and hosting management. The available packages and pricing are shared along with the proposal so you can choose the option that suits your needs.
[ GROWTH STUDIO ]

Growth Studio.

No. All Growth Studio retainers are month to month after a standard 3 month initial period, which is needed to see meaningful SEO and paid ad results. After that, 30 days notice applies either way.
Yes, you can, but it depends on the nature of your business. Most businesses today need a presence across multiple channels so we can retarget the same audience in different places, which is what actually drives results. We are happy to start you on a single channel, whether that is SEO, paid ads, social media, content, or lead generation, but during the consultation we will advise whether that is the right fit for your goals or whether a multi channel approach will serve you better.
You own and pay for all ad accounts directly, including Google Ads, Meta, and TikTok. We receive admin access to run campaigns on your behalf. This means if you ever choose to leave, you keep every account, pixel, and audience we built. No lock in.
Paid ads can drive leads and sales within the first week of launch. SEO is slower, with meaningful traffic movement typically from month three and compounding results from month six onwards. The proposal we share with you will set realistic month by month expectations tailored to your business.
Yes. We write copy in house and produce visuals, reels, and ad creative for every campaign. Imagery is sourced from premium stock platforms. You can also bring brand assets you already have.
You do. All ad accounts, pixels, audiences, content calendars, and creative files remain your property at all times. We work inside your accounts with admin access. If you ever choose to leave, you keep everything we built and continue without disruption.
A full monthly report is delivered within the first week of the following month, covering traffic, leads, sales, cost per acquisition, channel by channel performance, and ROI against targets. Between reports you have ongoing access to a live dashboard with the key numbers.
Yes. Growth Studio works with any website or platform, including WordPress, Shopify, custom builds, AI Sites, 360Commerce, or anything else. If your site is holding you back we will tell you that first before running ads to it.